BEYOND PROCUREMENT CONSULTING

CUSTOMER SERVICE TRAINING

Begin with the Basics

Allow us to coach your staff on the etiquette of customer service.  Your frontline staff are the face of your company.  As such, you want reliable individuals working on your side to develop great relationships with your clients.

COLLECTIONS & REDUCTION OF ACCOUNTS RECEIVABLES

Reduce A/R's and Losses

We develop a collections policy and teach you the skills to reduce or eliminate long term accounts receivables.  With up to date best policies, know what your boundaries are and how to handle collections.  Avoid year end write-offs.

OFFICE SKILLS

To train new staff or a refresher

In this day, the pace of business evolves fast.  We can train you in the best practices:  Computer basics, e-mail, websites, social media, digital file keeping, invoicing, basic accounting, and much more.

WEBSITE DESIGN

Put your business on the web

Have you thought about doing a professional website for your business.  In this business market it's a necessity. We can help you with that, or manage it for you.

SOCIAL MEDIA MARKETING

The modern face of business

In this era of business, to go hand in and with your website, it's vital to maintain a presence on social media.  Is it for the millennials?  Not anymore. Facebook, Instagram are where today's consumers shop first.  You should be there too!

POLICY DEVELOPMENT

Why is this important?

This is more than just a book on the shelf. It's your go to guide for staff and your consumer to rely upon - from staffing issues, to collections, even harassment problems. Be a step ahead!